Frequently
Asked Questions
Asked Questions
Frequently
Asked Questions
Please use the loan calculator as a reference only. A loan offer can only be provided after we assess your affordability
1. How to apply and get a loan?
Please complete the client form with all required information. Incomplete forms cannot be submitted. Once you’ve submitted your application, our team will review it promptly. We strive to make the review process as fast as possible.
2. What is the procedure for submitting an application?
Our application process is completely online, enabling us to review your submission quickly and get funds to you sooner. We only ask for the information required to meet our regulatory obligations, keeping the process simple and hassle-free. It’s fast, easy, and convenient — you can apply in just five minutes.
3. Am I qualified to apply for a loan?
To qualify for a loan, you must be at least 18 years old, reside in South Africa, and demonstrate the ability to repay it.
4. Can I repay early?
Yes, please find early repayment information in your login.
5. Is my personal information protected?
All information is transmitted using a Secure Socket Layer (SSL), which creates an encrypted connection between your device and our system, ensuring that your data remains protected.
6. How long does Jabulani Money take to reflect in bank account?
Money is usually reflected in the bank account within the same day. During non banking days (Sunday and Saturday) and during the public holidays - receiving money to the bank account can take 2 business (work) days.
7. What is Jabulani Money contact number?
Jabulani Money contact number is +27 87 260 8782
8. How long does Jabulani Money take to reflect to Capitec bank account?
Regular payment to Capitec clients will reflect immediately. During non banking days (Sunday and Saturday) and during the public holidays - receiving money to the bank account can take 2 business (work) days.
Working hours
Mon - Fri (8 am - 5 pm)
Sat (8 am - 1 pm)
Monday - Saturday
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Clearwave Innovations (Pty) Ltd is a company duly incorporated and registered under the laws of South Africa, with a company registration no. 2025/213906/07 and the National Credit Regulator registration number NCRCP22362